Privacy Policy

Introduction

Welcome to Vogoo.ai at vogoo.ai. Vogoo.ai is a browser-based platform for AI video, image, and audio creation, flexible credits, and fast downloads. This Privacy Policy explains what data we collect, how we use it, and the choices you have when you access or use our website, app, and related services (collectively, the "Service").

By using the Service, you agree to the practices described here. If you do not agree, please do not use the Service.

Information Collection and Use

We collect the minimum data needed to operate, secure, and improve Vogoo.ai:

1. Account and Contact Information

   • What we collect: Name, email address, authentication details, and profile settings you provide when creating or updating your account.
   • Why: To create and secure your account, provide support, and send important notices about the Service.

2. Prompts, Reference Uploads, and Outputs

   • What we collect: Text prompts, reference images, videos, or audio you upload, generation settings, output metadata, timestamps, and job status.
   • Why: To generate content, deliver downloads, maintain your activity history, and improve workflow quality.

3. Usage and Device Data

   • What we collect: Feature interactions, page views, session metadata, IP address, browser type, device type, language, and logs for stability and security.
   • Why: To operate the Service, monitor performance, troubleshoot issues, enforce rate limits, and prevent abuse.

4. Payment and Billing Information

   • What we collect: Billing details, plan or credit usage, and transaction information. Payment card data is handled by our payment processor and is not stored in full by us.
   • Why: To process purchases, manage subscriptions or credits, and detect fraudulent transactions.

5. Cookies and Similar Technologies

   • What we collect: Cookies or local storage used to remember preferences, maintain sessions, and support analytics.
   • Why: To keep you signed in, personalize your experience, and understand how the Service is used.

6. Support Communications

   • What we collect: Messages you send to support and any related attachments.
   • Why: To respond to requests and improve customer experience.

How We Use Information

• Provide, maintain, and improve the Service, including browser-based AI generation, reference-guided creation, and downloads.
• Personalize your experience, remember preferences, and improve the quality of prompts, settings, and workflows.
• Monitor performance, debug issues, and enhance stability, speed, and reliability.
• Protect the Service against fraud, abuse, or security threats.
• Communicate about updates, transactions, and support; send marketing only where permitted by law and with your choices respected.
• Comply with legal obligations and enforce our Terms of Service.

Information Sharing and Disclosure

We do not sell your personal information. We share it only with:

• Service providers that help us operate the Service, such as hosting, analytics, customer support, payment processing, and security vendors. They must handle your data under appropriate confidentiality and security obligations.
• Legal and safety recipients when required to comply with law, lawful requests, or to protect Vogoo.ai, our users, or others.
• Business transfers if we undergo a merger, acquisition, financing, or asset sale; we will notify you if your information becomes subject to a materially different policy.

Data Storage, Retention, and Security

We use technical and organizational measures such as encryption in transit, access controls, and logging to protect your information. No system is perfectly secure, and we cannot guarantee absolute security.

We retain personal data only as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer needed, we delete or de-identify it where feasible.

Your Choices and Rights

• Account updates: You can update account details in your profile or by contacting support.
• Access and deletion: You may request a copy or deletion of your personal information, subject to legal and operational limits such as security, fraud prevention, and billing record retention.
• Cookies: You can manage cookies in your browser settings; disabling cookies may affect functionality.
• Communications: You can opt out of non-essential marketing emails through the unsubscribe link; we may still send transactional or service messages.

Depending on your location, you may have additional rights under applicable data protection laws. Contact us to exercise them.

International Transfers

If we transfer your information across borders, we do so consistent with applicable legal requirements and use appropriate safeguards where required.

Children's Privacy

Vogoo.ai is not directed to children under 13, or the minimum age in your jurisdiction. We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us so we can delete it.

Changes to This Policy

We may update this Privacy Policy periodically. Changes are effective when posted on vogoo.ai. If updates are material, we will provide reasonable notice, such as by email or prominent notice on the site.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us at:

• Website: Vogoo.ai
• Email: support@vogoo.ai

By using Vogoo.ai, you consent to this Privacy Policy and agree to its terms.