Question 1

What is the difference between Free, Pro, and Lifetime?

Accepted Answer

Free is for trying the studio with starter credits and lighter generation volume. Pro is for recurring creative work with more monthly credits, higher output needs, and priority support. Lifetime is a one-time option for repeat creators who want long-term access to eligible Vogoo AI workflows with monthly creative credits.

Question 2

How do Vogoo AI credits work?

Accepted Answer

Credits are used when you generate assets. The studio shows the credit cost before you run a task, so you can compare lighter image generations with heavier video or audio jobs. Current examples include image generation, video generation, and music generation, with video usually costing more because it requires more processing.

Question 3

Do unused credits roll over?

Accepted Answer

Starter, plan, and monthly credits are meant to be used during their active credit window and can expire after the period shown for the plan or package. Check your credit balance and transaction history in your account so you can use older credits first.

Question 4

Can I buy extra credits while I have a subscription?

Accepted Answer

Yes, when credit packs are available in your account, they can be added on top of your active plan for busy launches, client work, or larger batches. Subscriptions are best for predictable monthly creation, while extra credits help cover temporary spikes.

Question 5

Should I choose monthly, yearly, or lifetime billing?

Accepted Answer

Monthly billing is flexible if your usage changes often. Yearly billing is usually better value when Vogoo AI is part of your regular content workflow. Lifetime is suited to users who prefer a one-time purchase and expect to keep creating over a longer period.

Question 6

Can I cancel or change my subscription?

Accepted Answer

You can manage your billing from your account. If you cancel a subscription, your paid access remains active until the end of the current billing period, and the plan will not renew after that period.

Question 7

What payment methods and checkout options are supported?

Accepted Answer

Vogoo AI checkout is handled through the active payment provider configured for the site, such as Stripe or Creem. Available payment methods, taxes, and local fees can vary by region and are shown during checkout before payment is completed.

Question 8

What if I have a billing issue or need a refund review?

Accepted Answer

If a charge, credit delivery, or checkout status does not look right, contact support from your account or contact page with the email used for purchase. Refund eligibility depends on the plan, timing, usage, and the applicable billing terms, so support can review the specific case.

Question 9

Will failed generations use my credits?

Accepted Answer

No. Credits are not deducted when generation fails because the model or processing service cannot complete the task. If a credit balance looks wrong after a failed run, contact support and we will review it.

Vogoo AI Pricing

Choose monthly plans, yearly savings, or pay-as-you-go credits for AI video and image generation.

Vogoo AI Pricing

Choose monthly plans, yearly savings, or pay-as-you-go credits for AI video and image generation.

Starter

Premium

Advanced

Plans, credits, and billing

Starter

Premium

Advanced

Plans, credits, and billing